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Privacy Policy

Effective Date: 03/01/2025

Last Updated: 03/01/2025

Welcome to NOCO Chip Repair ("we," "our," or "us"). Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website, book services, or interact with us.

1. Information We Collect

We collect information to provide and improve our services. The types of information we collect include:

A. Personal Information

When you book a service, contact us, or fill out a form, we may collect:

  • Name
  • Phone number
  • Email address
  • Vehicle details (make, model, year)
  • Service appointment details

B. Non-Personal Information

We automatically collect some information when you visit our website, such as:

  • IP address
  • Browser type and version
  • Device information
  • Pages visited on our website
  • Referral sources (e.g., search engines, social media, ads)

C. Payment Information

For online payments, we use secure third-party payment processors (e.g., Stripe, Square). We do not store or process your payment card details.

2. How We Use Your Information

We use the information we collect for the following purposes:

✅ To provide our services – Scheduling, confirming, and completing windshield and headlight repair services.

✅ To communicate with you – Sending appointment confirmations, reminders, and follow-ups.

✅ To improve our website – Understanding how visitors interact with our site to enhance user experience.

✅ For security and legal purposes – Preventing fraud, ensuring compliance with laws, and protecting our business.

3. How We Share Your Information

We do not sell, rent, or trade your personal information. We may share your information in the following cases:

  • Service Providers: We may share information with trusted third-party vendors (e.g., scheduling software, payment processors) to operate our business.
  • Legal Compliance: If required by law, court order, or to protect our rights, we may disclose personal information.
  • Business Transfers: If NOCO Chip Repair merges, is acquired, or undergoes business restructuring, customer information may be transferred.

4. Data Security

We take reasonable security measures to protect your personal information from unauthorized access, misuse, or disclosure. However, no online transmission is 100% secure, so we encourage you to use caution when sharing personal details.

5. Your Privacy Rights

Depending on your location, you may have the following rights:

🔹 Access & Correction: Request a copy of your personal data or correct inaccurate information.

🔹 Opt-Out of Marketing: Unsubscribe from promotional emails by clicking the "unsubscribe" link.

🔹 Request Data Deletion: Ask us to delete your information (subject to legal or business retention requirements).

To exercise your rights, please contact us at:

📧 hello@nocochiprepair.com

6. Cookies & Tracking Technologies

We use cookies and analytics tools (e.g., Google Analytics) to improve our website. These tools may track:

  • Page visits, time spent on site, and interaction data
  • Traffic sources and device/browser types

You can disable cookies in your browser settings, but this may affect site functionality.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices, so please review their policies separately.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Last Updated" date. If there are significant changes, we will notify you via email or website notice.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us:

📍 NOCO Chip Repair

📧 hello@nocochiprepair.com

📞 970-545-3005